Privacy Policy

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Baystate Insurance Group Terms and Conditions

Effective Date:  January 1st, 2026

Baystate Insurance Group (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, complete a form, or communicate with us by phone, email, or text message.

We may collect the following categories of information:

Information you provide directly

• Contact information (name, email address, phone number, mailing address)
   
• Insurance-related information you submit through forms (such as property, vehicle, and coverage details)
   
• Communications you send us (messages, emails, call notes, and text messages)
   

Information collected automatically

• Device and browser information
   
• IP address and general location (city/state)
   
• Website usage data (pages visited, time on site, referring pages)
   
• Cookies and similar tracking technologies (see Section 6)
   

We use your information to:

• Provide insurance quotes and services you request
   
• Communicate with you about quotes, policies, billing, renewals, claims support, and customer service
   
• Send administrative messages (confirmations, reminders, service notices)
   
• Improve our website, services, and user experience
   
• Maintain internal records and comply with legal, regulatory, and carrier requirements
   
• Prevent fraud, security incidents, and misuse of our systems
   

If you provide your phone number and opt in to receive text messages from us, we may send texts for purposes such as:

• Quote follow-ups and requests for information
   
• Policy and renewal communications
   
• Payment or document reminders
   
• Customer service and support messages
   

Message frequency varies. Message and data rates may apply.

Opt-out: You can opt out at any time by replying STOP.
Help: Reply HELP for assistance or contact us using the information in Section 10.

Important:

• Your SMS consent is not a condition of purchase.
   
• We do not share or sell your phone number or SMS opt-in information for marketing purposes.
   
• Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
   

We may share your information only as needed to operate our business and provide services, including with:

• Insurance carriers and underwriting partners to obtain quotes, bind coverage, service policies, or assist with claims
   
• Service providers that help us operate (CRM/agency management systems, website hosting, analytics, communications platforms, document management, payment processors)
   
• Legal and regulatory authorities when required by law or to protect rights, safety, and security
   
• Business transfers if we are involved in a merger, acquisition, or asset sale (information may be transferred as part of that transaction)
   

We do not sell your personal information.

We take reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

Our website may use cookies and similar technologies to:

• Enable site functionality
   
• Understand traffic and usage patterns
   
• Improve performance and user experience
   

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion. You may also request that we limit certain uses of your information where applicable.

To make a request, contact us using the information below.

If you have questions about this Privacy Policy or our privacy practices, contact:

Baystate Insurance Group
1301 York Road, Suite 205
Lutherville, MD 21093
Phone: (443) 844-6020
Email: info@savewithbig.com

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent update. Continued use of our website after changes means you accept the updated policy.

Website Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Baystate Insurance Group site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

- modify or copy the materials;

- use the materials for any commercial use , or for any public presentation (business or non-business);

- attempt to decompile or rebuild any product or material contained on Florida Home Connection

site;

- remove any copyright or other restrictive documentations from the materials; or

- transfer the materials to someone else or even “mirror” the materials on other server.

2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by Baystate Insurance Group whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

The materials on Baystate Insurance Group site are given “as is”. Baystate Insurance Group makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Baystate Insurance Group does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should Baystate Insurance Group or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Baystate Insurance Group Internet webpage, regardless of the possibility that Baystate Insurance Group or a Baystate Insurance Group approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on Baystate Insurance Group site could incorporate typographical, or photographic mistakes. Baystate Insurance Group does not warrant that any of the materials on its site are exact, finished, or current. Baystate Insurance Group may roll out improvements to the materials contained on its site whenever without notification. Baystate Insurance Group does not, then again, make any dedication to update the materials.

6. Links

Baystate Insurance Group has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Baystate Insurance Group of the site. Utilization of any such connected site is at the user’s own risk.

7. Site Terms of Use Modifications

Baystate Insurance Group may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with Baystate Insurance Group Baystate Insurance Group site should be administered by the laws of the country of Jacksonville, Baystate Insurance Group without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is critical to us.

Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data.

The following blueprints our privacy policy.

- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

- We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.

-By providing your Email and Cell phone number you agree to be contacted by Phone Call, Text and Email.

- We will just hold individual data the length of essential for the satisfaction of those reasons.

- We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.

- Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.

- We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.

- We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

Baystate Insurance Group by Nick Grabner